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Importance of Change Management in Cloud Migration

Change Management for Cloud Migration

The business benefits that cloud computing offers have led many organizations around the world to take their business processes onto the cloud. This is especially true in the present internet-driven era where having a good online presence is one of the leading success metrics for organizations apart from the good return on investment (ROI). Thus, cloud adoption and migration have become a top priority for organizations that want to improve their productivity and attain their objectives as well.

Migrating the existing application portfolio of an organization to a cloud environment is not an easy process. It requires efficient planning and evaluation of an organization’s entire application portfolio. Cloud experts and consultants who have advanced knowledge of leading cloud infrastructures like AWS (Amazon Web Services) and Microsoft Azure assist organizations in deciding the best cloud migration strategy. However, before conducting cloud migration, organizations must define the best practices and principles they must follow. This is known as cloud change management and organizations usually need to define their change management strategy before migrating to a cloud environment.

What is Change Management in Cloud Migration?

Change Management focuses on the human resources of the organization that wants to migrate onto the cloud. This involves the education and training of employees to work in a cloud-first infrastructure. The change management strategy of an organization decides its dedication and commitment to adopting cloud computing through cloud migration. It allows organizations to migrate to the cloud without disrupting the existing business operations. By following the best practices of cloud adoption and cloud migration, organizations can effectively secure their business processes and manage the changes.

Importance of Change Management for Cloud Migration

Cloud migration can become expensive and counter-productive for organizations that are unprepared for the changes that will be caused due to cloud adoption. Therefore, planning a cloud change management strategy before cloud migration should be the first plan of action for an organization. Here are some common challenges of cloud migration that organizations usually face, and ways change management can diminish them:

Compliance Issues

Organizations usually follow pre-defined guidelines and regulations like GDPR (Global Data Protection Regulation) and CCPA (California Consumer Privacy Act) to conduct their daily business operations. These compliances are restricted to the traditional client-server IT infrastructure. To move to a cloud-first infrastructure, organizations need to update their existing compliances to suit the cloud environment and analyse the various changes that need to be made.

Change Areas

Cloud migration will affect various departments of an organization differently and to different extents. Organizations can manage these changes by following a defined cloud change management strategy.

Transition Goals

Adopting a cloud change management strategy will affect the objectives of the organization to a certain degree, though the primary goals of the organization will remain the same. A change management plan will help organizations successfully make the transition of their on-premises infrastructure to a cloud-first one.

Advantages of Cloud Change Management

In the previous section, we established that having a well-defined cloud management plan or strategy is essential for cloud migration. It also helps organizations in addressing other issues in their business operations like cybersecurity breaches and threats. An effective change management plan can help the organization in increasing the efficiency and speed of cloud adoption and migration. Organizations will be able to leave old deployment methods and deploy more often by becoming more agile. Once they are on the cloud infrastructure of their choice, they can use the features provided by the cloud platform provider to easily automate, upgrade, and scale the business operations. 

Cloud Change Management is different from the traditional IT change management as defined in ITSM (Information Technology Service Management). However, organizations can still use the best practices mentioned in the ITIL (Information Technology Infrastructure Library) volumes for some of the IT functions required for cloud migration. AWS Cloud Adaption Framework (AWS CAF) describes the cloud change management strategy that organizations can adopt before transitioning to a cloud environment. AWS CAF is compatible with the change management principles and practices of ITIL, so organizations can use them according to their business requirement.


The consultants and advisors of our Azure Migration Services and AWS Migration Services will help organizations define their cloud change management strategy for allowing successful cloud migration. They will also assist organizations in understanding the business needs and aligning them with the change management plan and the cloud migration strategy that best suits them. Therefore, organizations will be able to protect their existing business operations while successfully migrating to the cloud.